Delivery Information

Delivery Information

A iDEAL Furniture offers curbside delivery service within four to seven days of your purchase for your convenience. Curbside delivery is exactly how it sounds — we’ll load our truck, take your merchandise to your home, and place it at the curb at the end of your driveway. There’s no need to worry about borrowing a truck or loading up your own with our team by your side.

 

Please note that this service does not include set up or assembly, nor does it include removing packaging materials.

 

Here’s how it works:

  1. We ship your item to a local delivery terminal.
  2. The terminal calls you when your item arrives to schedule a convenient time for delivery. Please note that deliveries are only made between 8 am and 5 pm on Monday through Friday. We provide a four-hour window for delivery.
  3. Items are delivered on a lift-gate truck and will be taken down by the driver.
  4. You inspect your items and sign a Proof of Delivery receipt. If you find any damage or errors, please document this on the receipt. If you need to refuse delivery due to damage, please note this on the receipt.

 

We require a signature for all deliveries. If you live down a road that the delivery truck cannot access without damaging the truck, we will not be able to complete the delivery.

 

If you would like set-up services, you can schedule this for an additional fee per delivery. Request this service at any time by calling 909-988-6352.

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